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Mail Admin (Client Portal)For: Admins and helpdesk3 min readUpdated

Check delivery status

See how many messages were delivered, deferred, bounced or rejected, and the top problems.

Open Delivery status

Choose Mail flow, then Delivery status. Pick 24 hours, 7 days or 30 days.

Delivery status with totals, per-day chart and top problems

Read the four tiles

Delivered, Deferred, Bounced and Rejected show totals for the period. A red number under Bounced deserves a look.

Open the top problems

Each problem lists the result, the reason and a count. Use Message trace to see the individual messages.

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Find out what happened to a message (message trace)

Search by sender, recipient and time to see the delivery result.

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DNS records explained: MX, SPF, DKIM and DMARC

What each mail DNS record does, and what a healthy set looks like.

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