Mail Admin (Client Portal)For: Organisation administrators5 min readUpdated 2026-10-10

Check your domain and DNS records

See whether your domain is set up so mail is delivered and trusted, and copy the records.

Open Domains

Choose Organisation, then Domains. There are three tabs: Health check, DNS records and Client setup.

Each check shows OK or Check, with a reason and the fix. Start at the top: delivery first, then authentication.

The table lists the MX, SPF, DKIM and DMARC records to publish at your DNS host. Select Copy next to a value to paste it.

DNS changes can take a while to spread. Return to Health check and select Check again.

I do not manage my DNS

Your provider normally sets the records. Use this page to see what is still missing and send the list to whoever hosts your DNS.

What each mail DNS record does, and what a healthy set looks like.

See how many messages were delivered, deferred, bounced or rejected, and the top problems.

Tell us what you were trying to do and what you saw on screen. We will help you finish it.