Arabian Mail
Mail Admin (Client Portal)For: Organisation administrators6 min readUpdated

Import many users from a CSV file

Create up to 200 mailboxes at once, check the file first, and download the one-time passwords.

Prepare the file

Make a CSV with the header email,name,quota_mb,password,send_to. Only email is required. Leave password empty and the portal generates a strong one. send_to is the person’s private address for the welcome e-mail.

Open Import CSV

On Active users select Import CSV, then choose the file or paste the text. Set the default mailbox size for rows without a size.

Select Check file

Nothing is created yet. Each row is marked ok or shows its problem, for example “Already exists”.

The import check showing two rows ready and one that already exists

Select Import

Good rows are created, problem rows are skipped. The whole file is checked against your mailbox limit first.

Save the results

The result shows each new password once. Select Download results (CSV) and store it safely.

The import results with generated passwords

CSV columns

ColumnMeaningRequired
emailFull address, for example jane@acme.comYes
nameDisplay nameNo
quota_mbMailbox size in MBNo
passwordLeave empty to generate oneNo
send_toPrivate address for the welcome e-mailNo

If something goes wrong

Some rows failed

Failed rows show the reason. Fix them in the file and import again; the rows that worked are not duplicated.

Still need help?

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