Mail Admin (Client Portal)For: Organisation administrators6 min readUpdated
Import many users from a CSV file
Create up to 200 mailboxes at once, check the file first, and download the one-time passwords.
Prepare the file
Make a CSV with the header email,name,quota_mb,password,send_to. Only email is required. Leave password empty and the portal generates a strong one. send_to is the person’s private address for the welcome e-mail.
Open Import CSV
On Active users select Import CSV, then choose the file or paste the text. Set the default mailbox size for rows without a size.
Select Import
Good rows are created, problem rows are skipped. The whole file is checked against your mailbox limit first.
CSV columns
| Column | Meaning | Required |
|---|---|---|
| Full address, for example jane@acme.com | Yes | |
| name | Display name | No |
| quota_mb | Mailbox size in MB | No |
| password | Leave empty to generate one | No |
| send_to | Private address for the welcome e-mail | No |
If something goes wrong
Some rows failed
Failed rows show the reason. Fix them in the file and import again; the rows that worked are not duplicated.
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