Mail Admin (Client Portal)For: Organisation administrators3 min readUpdated
Portal roles: what Admin, Helpdesk and Read-only can do
A table of what each portal role can and cannot do.
Pick the smallest role that fits
The server enforces the role as well as the buttons you see, so a hidden button cannot be bypassed.
Roles
| Role | Can do | Cannot do |
|---|---|---|
| Admin | Everything in the portal: users, forwarders, lists, limits, branding, other admins | Nothing is blocked inside the organisation |
| Helpdesk | See everything; reset a password, suspend or reactivate, pause and resume sending, e-mail login details | Create or delete users, change sizes or limits or configuration, manage admins |
| Read-only | See everything including charts | Change anything (they can still manage their own password and two-factor) |
Related guides
Mail Admin (Client Portal)
Add portal admins and choose their roles
Give colleagues portal access as Admin, Helpdesk or Read-only.
Mail Admin (Client Portal)First sign-in to the portal: new password and two-factor
Your first sign-in has two required steps: choose a new password, then set up a six-digit code.
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